Before you let your insurance company guide/direct you to one of their preferred shops read this:

http://articles.moneycentral.msn.com/Insurance/InsureYourCar/7ThingsAutoBodyShopsWontTellYou.aspx

Now read this:

http://articles.moneycentral.msn.com/Insurance/InsureYourCar/12hiddenWaysToSaveOnAutoInsurance.aspx

Some interesting tips immediately following an accident, and the proceeding days after.

http://www.hometownquotes.com/tip2.html